monday.com App

Customer Voice

Customer Voice App turns a monday.com board into a public feedback portal so customers and teammates can submit ideas, vote, and follow what's being considered - while you manage everything where you already work.

Set up Customer Voice on a board to launch a feedback portal

Set up Customer Voice on a board to launch a feedback portal

Public page where visitors can browse ideas, vote, and submit feedback.

For whom this extension is

  • Product teams that already work in monday.com and want a public feedback portal.
  • Startups and SaaS teams that need idea submission, voting, and status visibility.
  • Teams that want to avoid syncing data between multiple feedback tools.

How it works

  1. Your monday board remains the source of truth.
  2. Customer Voice reads board items and columns (status, votes, category, description, and more).
  3. Visitors use your public page to submit ideas and vote.
  4. Everything lands back into monday so your team continues working in one place.

Portal writes (new items, votes, and comments) are sent using the board's current connected authorization owner.

Public comments are stored as monday item updates with a metadata header (`👤 Name`, `✉️ Email`) followed by the comment body.

Documentation

Installation, notifications, plans, and troubleshooting

Everything you need to set up Customer Voice and keep it running smoothly lives in one docs site.

Demo

Leave your details here and we'll reach out to schedule a demo.

Support

For help, email support@customer-voice.app.